Design is
more than choosing pretty colors.
Design is all
about solving problems
and even if you don't know it...
you're a designer.
In
this presentation Aaron Schmidt will demonstrate that you have a role as
an information service designer. Every element of library service can
be improved by examining and designing with an eye towards our customers'
experience.
Whether you
focus on the physical building, signage, services, or the library's website,
you can learn to apply a keener critical eye and evaluate through a design
framework, leading to a higher quality customer experience.
In addition
to covering user design principles, Schmidt will also discuss how design
principles can be applied to website best practices, and how design research
can guide our creation of a truly user-centered library. The presentation
will contain some breakout sessions for practical discussions.
About our Presenter
Aaron
he is the
Digital Initiatives Librarian for the District of Columbia Public
Library (but still lives in Portland!.) He is a writer, presenter,
and consultant on User Experience, and
is the author of a
new Library Journal column on User Experience.
In the
past eight years Aaron Schmidt has been a circulation clerk,
reference librarian, and library director. Shortly after completing his
MLIS at Dominican University, Schmidt saw the potential of applying new
media technology to libraries and launched successful programs at his
suburban Chicago public library. Helping the library connect to its
community through things such as instant messaging, blogs and social
software led to Aaron publishing articles in Library Journal, School
Library Journal, Library High Tech News, Online, and others. In 2005,
Schmidt was named a Library Journal “Mover & Shaker.”
Aaron
also maintains a library and website usability weblog at,
http://walkingpaper.org
