Mail it? It's in the Bag!
Books and more netflix style
Our goal: To
provide quantum leaps in convenient service for library
customers through an incubator home delivery project.
To demonstrate that home
delivery is an affordable and cost effective choice for
To assist libraries in
making the policy, cultural, budgetary and physical changes
necessary to effectively manage, organize and deliver books by
To demonstrate use and
customer satisfaction with a home delivery option.
libraries, Burlington County Library System and Gloucester
County Library System:
Provide a mailing option to
their customers for any items in their collection which may be
reserved online, in person or by phone.
Allow online and phone
placement of reserves/mailing for items currently in the
Provide delivery to the
home at no cost to their customers.
Provide return mailers.
Customers are responsible for return postage or they may return
materials directly to book drops, branches, or bookmobiles.
Mail items that are on the
shelf within 24 hours of received request.
Publicize the service to
their user population.
Our timeline: The
libraries were selected in December, 2007 and began providing mail
service in June, 2008. Service will continue in 2009/2010.
Our budget: $50,000 per library through June 30, 2009.
Our results thus far: It's doable, it fits easily into
the workflow, and customers love it!
South Jersey Regional Library Cooperative
Paint Works Corporate Center
10 Foster Avenue - Suite F-3 Gibbsboro, NJ 08026
Phone: 856-346-1222 --- Fax: 856-346-2839 --- cdl# 3818 ---
Directions to SJRLC
Karen Hyman, Executive Director:
Peter Bromberg, Assistant Director & Webweaver:
The South Jersey Regional Library Cooperative (SJRLC) is a multi-type library cooperative serving
over 600 member libraries in Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester and Salem counties. SJRLC is part of the New Jersey Library Network linking over 2500 libraries statewide.
SJRLC and its services are funded by the New Jersey State Library
which is responsible for the coordination, promotion and funding of
the New Jersey Library Network.